Communication

ACTIVE LISTENING SKILLS

Paraphrasing – Whenever your partner says something important to you, you then state in your own words what you think your partner has just said and how they may be feeling.  You can preface your paraphrase with lead-ins such as “What I hear you saying is that . . . In other words . . …

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BLOCKS TO LISTENING

Mind reading – You are mind reading when you disregard or distrust what the other person is actually saying and instead try to figure out what he or she “really means”.   Mind readers give too much importance to subtle cues such as tone of voice, facial expressions, and posture.  They ignore the actual content …

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